Frequently Asked Questions
Common Questions
We provide a range of cleaning options tailored to your needs, including move-in and move-out cleanings, Airbnb preparation, and small business office maintenance.
You can schedule an appointment by contacting us directly through our phone number or online form to select a date and time that works best for your schedule.
Our team typically arrives equipped with the necessary tools and products required to perform the requested cleaning tasks, ensuring a hassle-free experience.
Yes, we work with you to understand your specific preferences and can adjust the checklist to address key areas of your property that require extra attention.
We understand that plans can change. Please contact us within our designated notice window prior to your scheduled service to reschedule or cancel without penalty.
Move In Cleaning
Our move-in service typically includes cleaning interior windows, dusting all surfaces, wiping down baseboards, sanitizing countertops, and thoroughly cleaning kitchens, bathrooms, and floors.
We highly recommend scheduling the service after the previous occupants have completely moved out and before your own furniture and belongings are delivered.
The duration depends heavily on the overall size of the home, its current condition, and any specific areas that require extra attention during the process.
It is not necessary for you to be present during the service, provided our team has clear instructions and a secure method to access the property.
Yes, we can adjust the cleaning plan to focus on particular rooms or address specific priorities depending on the layout and condition of your new property.
Move Out Cleaning
A standard move out cleaning involves a comprehensive cleaning of the entire home, including wiping down countertops, cleaning appliances, dusting baseboards, vacuuming carpets, and mopping hard floors.
The duration of the cleaning depends heavily on the size of the home and its current condition, but most sessions can be completed within a few hours.
It is not necessary for you to be present during the service. Many clients arrange for entry through a lockbox or by coordinating with our team beforehand.
Yes, we recommend that all personal belongings and furniture are completely moved out of the home so our team can access all surfaces and clean effectively.
To ensure availability on your preferred date, it is best to schedule the service as soon as you have confirmed your move-out timeline.
Airbnb Cleaning
Our standard turnover service typically includes cleaning of all main areas, such as kitchens, bathrooms, bedrooms, and living spaces. This involves dusting surfaces, vacuuming and mopping floors, emptying trash bins, and resetting the property for the next guest.
We work closely with property owners to align our schedule with booking calendars. This coordination helps ensure that the property is thoroughly cleaned and prepared within the window of time between one guest checking out and the next checking in.
Yes, we can accommodate various special requests depending on the needs of the property. Hosts can discuss specific tasks or priority areas during the booking process to customize the service accordingly.
Our team generally comes fully prepared with all the necessary equipment and supplies required to complete the cleaning. If you prefer us to use specific items left on-site, we can discuss those arrangements.
It is best to schedule services as soon as a booking is confirmed to secure availability. However, we strive to accommodate varying schedules and can work with hosts to establish a recurring plan based on booking patterns.
Small Business Office Cleaning
A standard visit typically includes dusting surfaces, vacuuming carpets, mopping hard floors, emptying trash bins, and wiping down common areas.
The frequency depends on the size of your staff and daily foot traffic, with many offices opting for weekly or bi-weekly services to maintain standard cleanliness.
Yes, schedules can often be adjusted to occur during evening or weekend hours to avoid disrupting your daily business operations.
Generally, standard equipment and basic tools are provided by the service team to complete the requested tasks efficiently.
Customized plans are developed after assessing your workspace and discussing your specific preferences, schedule requirements, and priority areas.